Humans are problematic‚Äìit‚Äôs been proven over and over again. When it comes to hiring, those problematic hominids can get in the way of the talent decision making, especially in terms of diversifying the workplace.
Talent pools need to be more reflective of the world we live in, but that doesn‚Äôt mean everyone you hire is just a check-in-the-box for diversity. Addressing the systemic inequities of hiring is more than just scrubbing names from a resume, diversity starts with values and intertwining processes that foster diversity and inclusion throughout your culture.
With AI, machine learning, and other inventions, hiring processes have become slightly less biased, but there‚Äôs still work to be done.
Take a look at orchestra auditions in the U.S. in the ‚Äò60s: to eliminate gender bias, the musicians play behind a screen. After implementing this process, the likelihood of selecting female musicians increased by 30%.Although there was a 25% increase in women‚Äôs representation in the ‚Äò90s, this process still had some cracks, allowing the previously mentioned problematic human to slip through. Any ideas what may have given away the gender identity of the musicians?
If you guessed high heels, congratulations‚Äìyou nailed it. To combat this, the orchestra enacted a no shoe policy, leading to nearly 50% of women progressing through the audition process. This case shows that even with anonymized recruiting, a tightly controlled environment is necessary to not let those problematic humans seep through.
So, if your company is serious about diversifying, there are some things to keep in mind.
Watch for unexpected identity cues
There are many factors people look at that may point to a particular identity. It can be anything from extracurriculars, to addresses, to degrees or fields of study. To fix this, you have to remove more than just the candidate‚Äôs name from their resume; this means taking out social media account links and other things that may unconsciously point to a certain gender identity. Basically, you have to remove the high heels from all of your candidates‚Äô resumes.
Lose individual biases before they cause problems
We all know it‚Äôs true, everyone has their own biases. But when it comes to your hiring team, it‚Äôs critical to call out individual biases, respectfully, without shaming your team. Almost every job requires face-to-face interaction before hiring a candidate‚Äìone of the steps in the hiring process that AI hasn‚Äôt infiltrated yet‚Äìbut those from marginalized backgrounds are often hindered at this point due to previously mentioned biases. Your organization should be doing everything possible to attract diverse candidates, so restructuring your hiring policies/protocols/team might be a necessary step.
Be aware of the cracks in the blind hiring process
Unfortunately, even blind hiring doesn‚Äôt guarantee equity. Anonymized resumes make it harder to understand an individual‚Äôs specific circumstances‚Äìwhich is very important when it comes to understanding a resume in its entirety. Instances such as gaps in employment can be misinterpreted when everything is anonymous, and interpreting different signals is harder when identities are hidden. Make sure you and your team are aware of each other‚Äôs blind spots.
For any organization to be successful‚Äìand remain that way‚Äìdiversity is key. Blind hiring processes can be effective if used correctly, and they can strengthen your team and your diversity efforts. But the only way nontraditional and marginalized candidates can thrive relies on the value your company places on diversity.
Diversity is instrumental in enhancing your organization. Now it‚Äôs up to you to put in the work it takes to diversify.